The main mission of Armeec Insurance Joint Stock Company is, above all, customer care. That is why one of the largest and most successful insurance companies in Bulgaria has been pursuing a targeted policy of imposing high standards in customer service quality for years. The company strives to consistently exceed customer expectations through accuracy and speed in concluding policies and timely payment of insurance claims.
ZAD Armeec is also developing its distribution channels in order to get closer to consumers. This, in turn, ensures flexible and timely solutions with customer-oriented insurance products. Professionalism in work has also always been a top priority for the company. That is why dedication, competence, and impeccable work are absolutely essential for employees. In this way, they manage to win the trust of consumers of insurance services. The development and improvement of the services offered have always been a key aspiration of ZAD Armeec over the years. A major step in the company’s recent history was the acquisition of a majority stake in the company by Himimport in 2002. Today, the insurance company is an established and well-known brand on the Bulgarian market, trusted by its customers.
The success of ZAD Armeec is due to the ambitious goals that the company has consistently pursued over the years – to grow at a pace that outstrips the market, while maintaining the diversification of its portfolio and the financial stability of the company. For this reason, the main principle that guides the company is that every problem has a solution. The formula for flawless success that Armeec Insurance follows is: “Clear and precise definition of goals and team motivation.”
The principles and standards that Armeec Insurance AD consistently and purposefully adheres to in carrying out its activities are:
Honesty and integrity – compliance with legal and ethical standards in the performance of duties
Competence and professionalism – high quality of service provided by well-trained, dedicated, and motivated employees
Innovation and efficiency – quick and successful identification and satisfaction of customer needs
